Refund policy

Non-returnable items

Unfortunately, we cannot accept returns on our coffee.  We must discard any returned products for safety and quality reasons. 

Damages and issues

Sometimes, issues arise that are beyond your control or ours, such as carrier mistakes, package theft, or items reported undelivered.  Please notify us within 5 business days to assist you in getting a new order processed.

You can always contact us for any questions at travelbagbeanery@gmail.com. 

Refunds
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your refund, please contact us at travelbagbeanery@gmail.com.